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1. What types of ADUs are allowed in single-family lots?
2. Are ADUs allowed to be located in the front yard of a single-family lot?
3. Can a "Statewide Exemption ADU" be located in the front yard?

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1. Can I put my name on a waiting list?
2. How much down payment is required to purchase an affordable unit?
3. Does the 3% down payment also cover my closing costs?
4. Am I allowed to use funds that were given to me for a down payment?
5. Do I have the choice of selling my unit once I have purchased it?
6. Who and how is the sales price of an affordable unit determined?
7. Can I refinance my mortgage in the future?
8. Can I use my own lender?
9. What do I need to provide in order to qualify?
10. What are the income guidelines?

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1. When are building permits required?
2. When are electrical, plumbing, or mechanical permits required?
3. Do I need a grading permit?
4. Do I need a permit for a garden shed?
5. Do I need a permit for a lattice or solid cover patio?
6. Do I need a permit for a fence?
7. How do I get a building permit?
8. Does a permit expire?
9. How many plans are required to be submitted into plan check?
10. How do I request a building inspection?

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1. Where do I start?
2. Who needs a Seller's Permit Number?
3. Where can I get a Seller's Permit Number?
4. Can I renew my business license online?
5. In January 2007, I received a business license renewal notice from the City of Tustin. Is this notice for my 2007 business license?
6. I received a pink delinquent notice. Why does the delinquent notice say I owe business taxes and penalties for 2006?
7. How much do I pay to renew my business license?
8. DO I send in my alarm payment separately?
9. In previous years, I’ve sent in my alarm payment with the business license payment, why is it different this year?
10. I have a question regarding my Alarm Permit, whom should I talk to?
11. I’ve already sent in my renewal payment, when should I expect my business license?
12. I live in the unincorporated area just north of Tustin; where do I get my business license?
13. Can I fax my completed business license application to you?
14. I received a renewal/delinquent notice, but my business is now closed. What should I do?
15. What if I have moved my business to another location in Tustin?

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1. Why doesn’t the Tustin City Council declare its opposition to SB 54?
2. Is the City’s letter opposing SB 54 being kept secret?
3. Is the City of Tustin a “sanctuary city”?
4. Has SB 54 had any practical impact on the ways in which the Tustin Police Department protects the residents and businesses in the City?
5. Doesn’t SB 54 affect who the Tustin Police Department notifies when it releases inmates from jail?
6. Does Tustin coordinate with Federal authorities (including immigration authorities) about gangs, murderers, rapists and other serious felons?
7. If Tustin doesn’t declare its opposition to SB 54, will law-breaking immigrants flock to Tustin?
8. Does the Tustin City Council support the United States Constitution?
9. Doesn’t that oath mean the City must fight every State law that may be preempted by the Federal Constitution or Federal law?

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1. Sidewalk Vendors
2. Do I need a permit to have a garage sale?
3. How can I dispose of large items (refrigerators, couches, beds, etc.)?
4. Where can I dispose of hazardous waste?
5. Can I keep a portable basketball hoop or other sporting equipment on the sidewalk or in the street?
6. What are the regulations on trash cans?
7. Who can I call regarding a barking dog?
8. I operate a business in the City of Tustin. Can I post a temporary banner in front of my business?
9. What are Tustin's noise regulations?
10. Where can I find information on water quality?
11. What can be done if a swimming pool is green?
12. Are vehicles parked on the public street, and not moved, considered abandoned vehicles?
13. Who do I call if I have a concern with a mobile home?
14. What are regulations for real estate signs?
15. What can be done when private property landscaping is extending onto another private property?
16. If live in North Tustin and have a zip code of 92705 whom do I call for Code Enforcement?
17. I have a concern, but I don't see it listed under the ordinances and codes listed here. Where else could I find additional information?

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1. What is the current status of the project for the new Costco gasoline station in Tustin Ranch?
2. Why did City Council members decline to have private meetings with individuals before the appeal hearing?
3. How many emails did the City Council receive in advance of the Appeal Hearing on October 15, 2019, and what position on the project did they want?
4. How many gasoline pumps will the project actually contain?
5. What will be the hours of operation for the new gasoline station?
6. Why did the new gasoline station not need an environmental impact report (EIR)? Was the exemption a loophole?
7. What studies have been completed to support the City Council action on the project?
8. How are greenhouse gases emissions estimated and air quality evaluated to know if the new station will have any adverse impacts on public health? Is vehicle idling included in these assessments?
9. How will the traffic be handled on the site and on the streets surrounding the new gasoline station?
10. What if a major traffic jam is created with cars waiting to get gas at the new Costco location – what happens then?
11. What will happen to my property value if I live near a gasoline station?
12. The new Costco gasoline station will drive out other smaller, independent gas station owners in the City compelling everyone to buy gas at Costco. Does the City not care about small businesses?
13. What are the differences between the new gasoline station and the existing Costco gasoline station at The District?
14. What are the lessons learned from the other Costco located at The District?
15. Can the City Council’s decision on the Costco application be appealed?

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1. How can I conserve water?
2. What can I do to ensure my pool is as efficient as possible?
3. Is the City itself complying with the water restrictions of Ordinance Number 1477?
4. Does the City currently have active water cops?
5. If I get reported for not complying with the regulations such as over-watering or watering at the wrong time of day, will I get issued a fine?
6. Do the regulations apply to golf courses?
7. How are we notifying/educating water customers about the restrictions and what they can do to save water?
8. How do I find and fix leaks?

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1. Where do I vote?
2. When do I need to re-register?
3. How do you become a candidate for the next City election?
4. Where do you get the required forms to start a campaign?
5. Does the City of Tustin have campaign contribution limits?

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1. When are building permits required?
2. How do I get a building permit?
3. Do I need a permit to have a garage sale?
4. Where can I dispose of hazardous waste?
5. What are the regulations on trash cans?

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1. How was the survey conducted?
2. Does the survey include historic context statements?
3. What were the survey findings?
4. Is there any potential for expanding the Cultural Resources District?
5. Are there any newly identified historic resources?
6. Was there any community outreach during the survey update process?
7. How will the architectural style guides and DPR forms be used?
8. Is there is a map of the survey area and historic resources?
9. Who do I contact for more information?

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1. What type of shelter must Tustin create?
2. What security measures will be in place to safeguard our children and community?
3. Exactly where is the proposed temporary homeless shelter facility location?
4. Why must Tustin create a temporary homeless shelter?
5. When must Tustin create a homeless shelter?
6. Is this a "walk-up" facility?
7. If this is not a “walk-up” facility, how does someone gain access?
8. Who can use the facility?
9. Are sex offenders or people with felony warrants permitted to stay?
10. Are drugs, alcohol, or weapons allowed within the facility?
11. What exactly does temporary mean?
12. Since the shelter is an emergency shelter, how long will the individuals referred to this shelter be staying there?
13. Why hasn’t the City been more transparent in this process?
14. Why doesn’t Tustin partner with a shelter in Santa Ana for the 50 beds?

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1. When do the new outdoor dining regulations go into effect?
2. Can I continue using my COVID-19 TUP that was approved by the City?
3. What options do I have to provide outdoor dining? When is City review required?
4. I need to submit for Design Review because I am proposing an Outdoor Dining Area. What and how do I submit?
5. Can public streets, sidewalks, and other public areas be used for outdoor dining? Is there a fee?
6. I am proposing an Outdoor Dining Area or Outdoor Seating Area on public property (public sidewalk, street, curb, etc.). Does this affect the review process?
7. I need to apply for a License Agreement because I am proposing to have outdoor dining on public property. What and how do I submit?
8. What is the deadline to comply with the new outdoor dining regulations?
9. What happens if I don’t comply with the deadline to transition to the new regulations?
10. How late can outdoor dining services be provided?
11. Are there any application fees for having outdoor dining?

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1. How do I reserve a park?
2. How can I find out if a field is open after it rains?

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1. I would like to build on my property. How do I find out what I can build?
2. What is the zoning for my property? Why is it important?
3. I would like a letter to verify the zoning of my property. How do I get a Zoning Verification Letter from the City?
4. I would like to build a fence or wall on my property. Do I need a permit from the City to do so?
5. I would like to build an Accessory Dwelling Unit (ADU) and/or Junior Accessory Dwelling Unit (JADU) to my property. How can I find out more about this and what I need to do?
6. I would like to start a new business in Tustin. How do I find out if my business is allowed at a specific location within the City?

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1. When does someone call 911?
2. Where do I go to pay my traffic citation?
3. Why neighborhood watch?
4. What is Nixle?
5. What can I do to keep my children away from drugs?

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1. When does someone call 911?
2. What will the dispatcher ask you when you call 911?
3. What if I dial 911 by mistake?
4. What if I don't speak English?

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1. Where do I go to pay my traffic citation?

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1. What is a knock-knock bandit?
2. What should I do if I am home alone and hear a knock at the door?
3. How can I alert someone to my presence without answering?
4. How can my neighbors and I better protect our neighborhood?

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1. Why Neighborhood Watch?
2. Who can participate?

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1. What is Nixle?
2. What messages would I receive through Nixle?

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1. How can I tell if my son or daughter is using drugs?
2. How can I tell if a home or apartment in my neighborhood is involved in the sale of illegal narcotics?
3. What should I do if I find something in my son or daughter's room, back pack, vehicle, etc., that I think is illegal narcotics?
4. What can I do to keep my children away from drugs?
5. Do I have to give my name and number if I report narcotics activity?

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1. What is the law regarding seat belts?
2. What is the law regarding child safety seats?

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1. What is SB 9?
2. How do I know if I can develop my property under SB 9?
3. Is there a map where I can check if my property can be affected by SB 9?
4. How many units can I build?
5. What is a “Two-unit Development” versus an “Urban Lot Split”?
6. What are the requirements for development under Tustin’s SB 9 Ordinance?
7. What kind of approval do I need to build using SB 9?
8. My property is in the City’s Cultural Historic District, can I build on my property using SB9?
9. Can my HOA prohibit me from building on my property using SB9?
10. Will I be notified if one of my neighbors decides to build on their property using SB9?

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1. Where can I park?
2. What streets will be closed?
3. How do you taste chili?
4. What is there to do at the event?
5. Is there an admission fee?
6. What charges are there for activities? Are credit cards accepted?
7. Will there be ATM's on-site?
8. Are maps available?

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1. I heard water rates changed in Tustin. Can you explain this to me?
2. How do I sign up for Autopay?
3. Did flat fees for meter sizes change, too?
4. Why did water rates increase?
5. How are water rates determined?
6. How was the public notified of the increase?
7. How often are water rates increased?
8. What is the incentive to conserve now that the tiered-rate structure is gone?
9. How is my water payment used?
10. What is Proposition (Prop) 218?
11. Why did the City move from a tiered-rate approach to a fixed-rate approach?
12. What can I do if I can’t pay my bill?
13. Where can I get more information?
14. Where can I pay my bill online?