Keeping Your Drinking Water Safe


Under normal use, water pipes maintain a chlorine residual that protects public health and aesthetic water quality. Water that sits for a few weeks becomes stagnant.

To restore your home or building with fresh water, it is recommended that you take the following steps:

  1. Identify all water taps, toilets, shower and bathtub fixtures, refrigerator/freezers with an icemaker or water supply, drinking fountains, and any other source of potable water.
  2. Turn on all the water taps with drains simultaneously for 10-15 minutes. (Make sure to check that each drain is working properly).
  3. While the taps are running with fresh water, flush each toilet to refresh the water tank and empty the old water from the toilet bowl.
  4. Dump any old ice in the refrigerator/freezer, and continue to remove the new ice for 3-5 cycles. Run the water from the refrigerator dispenser to refill the water line to the refrigerator.
  5. If the hot water has a sulfur smell or other odor, consider draining your water heater before use. (Follow manufacturers’ directions carefully for safety and protection from water damage.)
  6. Don’t forget to check that all water taps have been turned off after flushing.

With these simple steps, you can restore fresh water to your home or building.

State & Federal Law

To comply with state and federal law, Water Distribution and Treatment Operators must possess and maintain valid State of California Department of Public Health certification in water treatment and distribution. 


Our operators and technicians obtain state certification of various grade levels (1 through 5) through a combination of course work in water science, years of work experience and successfully passing a state administered Water Treatment or Distribution Operator examination. 

Our certified employees operate, monitor, maintain and regulate the pump stations, wells and reservoirs that make up your water system 24 hours a day, 7 days a week, to ensure the water meets all state and federal standards for drinking water.