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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Planning Division

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  • To learn what you can do to your property, you may email the Planning Division at TustinPlanning@tustinca.org or call (714) 573-3140.  Please provide the property address so Staff can determine the zoning designation and let you know any development standards and/or setbacks.

    Planning Division
  • Zoning is a type of land use designation (i.e., R-1, C-1, SP-8, etc.) that depends on a parcel’s location within the City.  If you would like to do something to your property, please contact the Planning Division (TustinPlanning@tustinca.org) to confirm the zoning designation. This way, Staff can help you determine the allowed uses and development standards.

    Zoning Designation

    Planning Division
  • To verify the zoning of a property, please request a Zoning Verification Letter in writing and send it to TustinPlanning@tustinca.org. The cost of a Zoning Verification Letter is $235.00 per parcel or property. Please mail your payment to the Planning Division at:

    Attn: Erica H. Demkowicz
    Planning Division
    City of Tustin
    300 Centennial Way
    Tustin, CA 92780

    Planning Staff must receive your written request and payment before the letter is prepared.  A letter is typically prepared within 8-10 business days once all information has been provided.

    Planning Division
  • Yes, a building permit is required when installing a new fence or removing and/or replacing an existing fence.

    Walls that require a building permit include:

    • Chain link, wood, wrought iron, or retaining walls 2-feet or higher
    • Garden walls 3-feet or higher

    To obtain a building permit, please provide a site plan to Planning Staff (TustinPlanning@tustinca.org).  Your site plan must include property dimensions, label property lines, the proposed location of the fence or wall shows wall/fence and provide construction details for the wall/fence with details on materials and height.  For more information on the requirements for submitting to Building Division, please follow this link. Once your plans have been approved by both Planning and Building Divisions, a building permit will be issued.

    Planning Division
  • ADUs or JADUs are allowed on a lot that contains a proposed or existing legally developed single-family or multiple-family dwelling within the City of Tustin.  ADUs and JADUs may be added to existing single-family or multi-family properties in different ways, such as:

    • converting a part of the existing house
    • adding to the existing house
    • converting the existing garage
    • constructing a new detached unit

    ADU Graphic

    For more information about ADUs and JADUs, please follow these links:

    Planning Division
  • A business license is required to start and/or conduct a business in the City of Tustin.  Please email the Planning Division at TustinPlanning@tustinca.org, or call (714) 573-3140, and provide the property address to find out if your business is allowed within the designated zone.  Once Planning Staff has confirmed your business is allowed within the zoning district, you may submit a business license application online at this link.  

    Planning Division
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Contact Us

  1. City Of Tustin
    300 Centennial Way
    Tustin, CA 92780

    Phone: 714-573-3000

City Hours

  1. Monday through Thursday
    7:30 a.m. - 5:30 p.m.

    Friday
    8 a.m. - 5 p.m.

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