Frequently Asked Questions

Resources for reporting a concern, or obtaining permits are linked below. Please visit our sidewalk vending webpage for additional information.

Report a Concern

During business hours Monday - Thursday 7:30 a.m. - 5:30 p.m. & Friday 8:00 a.m. - 5:00 p.m.
Call our Vendor Hotline: 714-573-3112
E-mail: sidewalkvending@tustinca.org
Engage Tustin: Download our mobile app to report a concern

After-hours and on weekends (Saturday/Sunday)
Call our Vendor Hotline: 714-573-3112
Engage Tustin: Download our mobile app to report a concern

Resources and Links

• Sidewalk Vending Information | English (PDF) | Spanish (PDF)
• Sidewalk Vending Application
• City of Tustin Business License Homepage
• Orange County Health Care Food Services Homepage

No. Garage sales may be held a total of 4 times a year, and only merchandise belonging to the owner may be sold. A single garage sale may extend a maximum of 3 consecutive days. Signs are only permitted to be displayed between the hours of 7am – 7pm on Fridays, Saturdays and Sunday.

Garage sale signs may not be attached to any traffic or parking control device, tree, street light or utility pole, center median or placed so as to obstruct public sidewalks. Signs must be placed on a stake and placed into the City parkway (landscaped strip between the sidewalk and curb). The signs may be no larger than 4 square feet in area and no taller than 4 feet in height.

Note: Signs posted illegally will be removed.

All City residents receive four complimentary bulky item pick-ups per year, with a maximum of 4 items per pick-up. The items must be no more than eight feet (8’) in length and four feet (4’) in width and cannot weigh more than 150 lbs. All City residents are also entitled to 1 e-waste pick up per year, which allows for 1 item (example: tv, monitor, computer, radio, etc.).  Additional pick-ups are available at a fee. To schedule a bulky item pick-up, please contact CR&R at (714) 372-8272.

Attention: Residents disposing of a refrigerator are asked to remove the doors before placing it out for pick-up to remove any potential hazard to children.

Locations

You may dispose of hazardous waste at any of the following locations:

• 1071 N. Blue Gum Street, Anaheim, CA 92806
• 17121 Nichols Street, Gate 6, Huntington Beach, CA 92647
• 6411 Oak Canyon, Irvine, CA 92618
• 32250 Avenida La Peta, San Juan Capistrano, CA 92675

Additional Information

Orange County residents may dispose of household hazardous waste at the Collection Centers for free. The Collection Centers are open Tuesday through Saturday, 9 a.m. to 3 p.m. The centers are closed on rainy days and on major holidays, such as Independence Day, Thanksgiving, Christmas and New Year’s Day. For questions, please call (714) 834-4000.  For a list of hazardous waste collected at these collection centers, please visit www.oclandfills.com/hazardous/

No. It is prohibited to place any obstruction of any kind in or upon any public street, alley, sidewalk or other public property.

Trash containers may be placed curbside or in the gutter, not earlier than 24 hours before collection and must be removed within 24 hours after collection. All trash containers, both residential and commercial, must be shielded from view within a building or area enclosed by a wall not less than 6 feet in height.

Please contact the County of Orange Animal Control at 714-935-6848.

Yes, but a temporary sign permit is required prior to installing the banner. A temporary banner may be up for a maximum of 30 days in a 90 day period. The cost of the permit is $95 per quarter issuance. The property owner’s written approval to install the banner must accompany the temporary sign permit.

Only one banner may be installed per street frontage or in the case of a multi-tenant building, one banner may be installed per storefront. As a substitute for a wall-mounted banner sign, 1 pole-mounted banner sign per property street frontage is permitted.

Noise Created by a Property Owner

Noise sources created by an owner and in association with the maintenance, repair, remodeling, grading and landscaping of residential real property is permitted between the hours of 7 a.m. and 9 p.m.

Noise Created by a Property Maintenance Business

Noise sources created by property maintenance equipment, the use of which is attended by loud or unusual noise, is prohibited in residentially zoned areas any and all hours on Sunday and City observed federal holidays, before 7 a.m. and after 6 p.m. Monday through Friday, and before 9 a.m. and after 5 p.m. on Saturdays.

In commercial and industrially zoned areas, the use of property maintenance equipment is prohibited any and all hours on Sundays and City observed federal holidays, before 7 a.m. and after 10 p.m. Monday through Friday, and before 9 a.m. and after 10 p.m. on Saturdays.

Construction Hours

Construction is prohibited during all hours on Sundays and City observed federal holidays. Before 7am and after 6pm, Monday through Friday and before 9am and after 5pm on Saturdays.

For information on water quality, read more on the Stormwater page.

Code Enforcement

All swimming pools, ponds, spas or other bodies of water or excavations shall be maintained as to not create a health hazard. Please contact Code Enforcement at 714-573-3134 or 714-573-3135.

Orange County Vector Control

Orange County Vector Control can also assist in educating and abating any potential health concern with un-maintained bodies of water. Orange County Vector Control can be reached at 714-971-2421, 949-654-2421 or https://www.ocvector.org/.

A vehicle can be parked on a public street for up to 72 hours at a time per the California Vehicle Code. The Tustin Police Department enforces parking on the street and can be reached at 714-573-3225.

Office of the Mobilehome Assistance center

Please contact the Office of the Mobilehome Assistance Center (MAC) with the State of California. The MAC receives and processes complaints from the public and from public officials related to living in manufactured homes and mobile homes. They enforce the operation, installation, inspection, and maintenance or alteration of manufactured homes, mobile home accessory structures, and park grounds.

They can assist you with questions or complaints on many issues, such as:

• Compensation for certain mobile home and manufactured home sales for warranty, fraud, and misrepresentations.
• Manufactured home owner title, registration, fees, alteration, repair, and sales information.
• Manufactured home unlawful or unfair sales practices by dealers or salespersons, some private parties, escrow companies, and unlicensed persons.
• Mobile home park health and safety issues such as unsafe electrical, sewer, gas or water systems.
• Mobile home Residency Law copies and information only on where to obtain assistance for lease, management, or rent disputes.
• New manufactured home warranty, sales contract, and installation issues.

They cannot assist you with certain other issues, such as:

• Enforcement of the Mobile Home Residency Law civil matters.
• Rent or fee increases or disputes.
• Unfair or illegal management practices by mobile home park management.
• Used manufactured home and mobile home warranty claims, unless contractual.

Additional Information

If you need further assistance, please call 800-952-8356. Complaints can be filed online, or complaints can be mailed with the appropriate form to:

California Department of Housing and Community Development
PO Box 278690
Sacramento, CA 95827

Please view the adopted sign code changes (PDF) for real estate professionals.

This matter is not handled by the City and is a private matter between the two owners to resolve.

If you reside in the North Tustin area, this area is actually outside of the City of Tustin city limits and is part of the unincorporated County of Orange area.  For questions or code enforcement concerns, please contact the County of Orange Code Enforcement directly at (866) 552-8120.  

The City does not have a formal short-term rental ordinance.  However, residential zoning standards and definitions require any rental of a residential property to be for thirty calendar days or more.  Any residential rental of less than thirty days would be considered a hotel or motel use, which is prohibited in all residential districts.

Please call us. Although we may not be directly responsible for the concern you may have, this division partners with other City departments, Local/County agencies, and some State offices. We will try our best to send you in the right direction.