What is the incentive to conserve now that the tiered-rate structure is gone?

Conservation incentives are still in place since those who use less water will be charged less for usage. Conversely, those who use more water will inevitably have higher bills. Therefore, there is a built-in incentive to use less water if you wish to save money on your water bill.


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1. I heard water rates changed in Tustin. Can you explain this to me?
2. Did flat fees for meter sizes change, too?
3. Why did water rates increase?
4. How are water rates determined?
5. How was the public notified of the increase?
6. How often are water rates increased?
7. What is the incentive to conserve now that the tiered-rate structure is gone?
8. How is my water payment used?
9. What is Proposition (Prop) 218?
10. Why did the City move from a tiered-rate approach to a fixed-rate approach?
11. What can I do if I can’t pay my bill?
12. Where can I get more information?
13. Where can I pay my bill online?