File a Commendation / Complaint

The Tustin Police Department is committed to providing exceptional service to the residents, businesses, and visitors of the City of Tustin. Feedback from community members is essential to achieving that goal.

File a Commendation

While it is important to point out the things we need to improve, it is equally important to let us know the things we do right. It is very rewarding to everyone in our department to know their hard work and dedication is appreciated. Should you have any questions regarding this process, please contact the Tustin Police Department Watch Commander at 714-573-3220.

File a Commendation.

File a Complaint

You have the right to make a complaint against a police department employee for improper conduct. California law requires the Tustin Police Department to have a procedure to investigate personnel complaints. You have a right to a written description of this procedure.

If you would like to express a concern or file a complaint, please contact the Tustin Police Department Watch Commander at 714-573-3220.

File a Complaint.

Investigation

If you believe an employee behaved improperly, you have the right to make a complaint. The Department will conduct a thorough investigation when a complaint has been filed. After the investigation is completed you will receive notice of the outcome.

Juvenile Complaints

Generally complaints from juveniles are preferred to have oversight from a parent or guardian.

More Information

For more information, view the Complaint Brochure below.